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Shipping & Returns

Returns Policy

Basically we are using Korea Post International Registered Air Mail with Tracking service.

You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (15 to 30 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full KG (Killogram).

 

Estimated Delivery Time

Zone

Post Office Shipping
(Provide Tracking Number)

Express Shipping

ASIA
Japan, China, Taiwan, Hongkong, Macao, Bangladesh, Indonesia, Malaysia, Philipnes, Singapore, Thailand, etc

5 days - 15days

3days - 5days

North America
United States, Canada

10 days - 20days

3days - 6days

Europe
Belgium, Denmark, United Kingdom, Greece, Italy, Luxembourg, Netherlands, Norway, Portygal, Spain, Switzerland, Sweden, Austria
Austraila, New Zealand, etc

20days - 35days 3days - 7days

Russia & Brazil etc

20days - 40days 8days - 10days